Privacy Policy

Last updated: October 11, 2025

glimor ("we", "our", or "us") operates glimor.online (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and use our services.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

Register for an account or enroll in our masterclasses
Subscribe to our newsletter or communications
Fill out forms on our Site
Contact us via email or phone
Participate in surveys or promotions

This information may include:

Name
Email address
Phone number
Billing and payment information
Professional background and experience
Any other information you choose to provide

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage patterns, including:

IP address
Browser type and version
Operating system
Referring URLs
Pages viewed and time spent on pages
Date and time of visits
Device identifiers

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve our Site and your experience. You can control cookie preferences through your browser settings, but disabling cookies may limit certain functionality of our Site.

How We Use Your Information

We use the information we collect for various purposes, including:

Providing, operating, and maintaining our Site and services
Processing registrations and enrollment in masterclasses
Processing payments and transactions
Communicating with you about your account, services, and updates
Sending promotional materials, newsletters, and marketing communications
Responding to your inquiries and providing customer support
Analyzing usage patterns and improving our Site and services
Detecting, preventing, and addressing technical issues or fraudulent activity
Complying with legal obligations and enforcing our terms
Personalizing your experience and delivering relevant content

How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer support, and marketing assistance. These service providers are contractually obligated to use your information only as necessary to provide services to us.

Business Transfers

If we are involved in a merger, acquisition, asset sale, or other business transaction, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as to comply with a subpoena, court order, or legal process, or to protect our rights, property, or safety, or that of others.

With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

Aggregated or De-identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you for research, marketing, analytics, or other purposes.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Factors we consider in determining retention periods include:

The nature and sensitivity of the information
The purposes for which we collected the information
Legal, regulatory, or contractual obligations
Whether you have requested deletion of your information

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and audits
Access controls and authentication mechanisms
Employee training on data protection practices
Secure backup and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You have the right to access and update your personal information. You can do this by logging into your account or contacting us directly.

Deletion

You may request that we delete your personal information, subject to certain legal exceptions.

Objection and Restriction

You may object to or request restriction of certain processing of your information.

Data Portability

You may request a copy of your personal information in a structured, machine-readable format.

Withdrawal of Consent

Where we rely on your consent to process your information, you may withdraw that consent at any time.

Marketing Communications

You may opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails or by contacting us directly. Even if you opt out of marketing communications, we may still send you non-promotional messages related to your account or services.

To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

Third-Party Links and Services

Our Site may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to those third-party services. We are not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies before providing any information to them.

Children's Privacy

Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country or jurisdiction where data protection laws may differ. By using our Site, you consent to the transfer of your information to facilities located outside your jurisdiction.

When we transfer information internationally, we implement appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically. If we make material changes, we may notify you through the Site, by email, or by other means. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

glimor
16-18 Temple Row
Birmingham B2 5HG
United Kingdom

Email: support@glimor.online
Phone: +441773766050

We will respond to your inquiry as promptly as possible.